Every ES TECHNOLOGY laser system is supplied as standard with a user-friendly software named TeamViewer. This allows a remote connection with our technical support team. Enough to provide you a prompt and reliable technical support, anywhere in the world. Indeed, this connection allows us to diagnose the malfunction and to proceed, if necessary, to adjustments and updates without one of our technician having to get around.
On the other hand, ES TECHNOLOGY offers its customers a direct assistance phone number from 8 am to 7 pm, Monday to Friday, to provide our customers accurate and correct information. It is also possible to establish customized maintenance contracts. We make every effort to fix your laser and to repair defective parts. However, if necessary, we also have a stock of spare parts specifically dedicated to our export customers. Shipments are made in express around the world.
The professionalism of our technical support and the direct helping given are appreciated by our most demanding customers around the world : TOYOTA Russia, TOYOTA Turkey, VALEO Spain, SAREL Hungary, INGELEC Morocco, SCHNEIDER Poland, ADECOS Germany, UNIQUE LASER India, RADIALL Mexico, CREGANNA Irland, etc.